The ship decor and cleanliness was very good. Although our inside cabin was tiny, it was clean. The bar, restaurant and room steward staff was fantastic! I have an airborne nut allergy that made it very hard for us to eat in the dining rooms because EVERY night they served multiple items very heavy in peanuts and walnuts. The staff was so good at separating us from others so that we could eat ...
We traveled with a group from our church, about 30 total. Embarkation went exceptionally well. We were in a jr. suite so we had priority boarding, a first experience for us. Well worth the money. We went to the Suite/Concierge area and were escorted in immediately. Our agent checked us in and then took us to the boarding ramp. From parking to boarding was about 20 minutes. We grabbed a ...
We’ve just finished the Panama Canal to Aruba cruise. It was our first time on Windstar. We’ve sailed Viking Ocean the last few cruises.
We had a spacious cabin which is almost midship. It was added during the stretching renovation. It was very nice, and a good size. The walk-in closets and dual bathroom sinks were very nice features. The shower worked extremely well and big enough ...
As an American, nothing fully prepares you; life onboard is very different. Fellow passengers are mostly older, well-dressed, and very polite and considerate. No foul language at all, no yelling, no behavior or provocative dress that you would wish you could un-see. Ballroom dancing is a major draw, couples who dance gracefully, stunning gowns, with only one who resembled a sausage bursting out of ...
Poor customer service !!!!!
staff is unhelpful, unresponsive, and lacking communication skills!!!!!
56 of us came on this ship and have not had a good experience at all.
I've heard people all over the ship complaining of many different things.
They took alcohol from our luggage as it wasn't in my carry on ok no problem. However you don't get it back I was just told because it's ...
I had an enjoyable time and i am a loyal RCL cruiser but i am starting to question that. They continue to get cheaper in quality and try and make you pay extra for everything. For example they strictly enforce the $18 cork fee if you bring a bottle to a public space, which they never did before. This change shows they really are not interested in the customers enjoyment but are only interested in ...
I wanted to take a moment to post a review about my trip. This ship is dated, and not in the retro charming way I had hoped for. The common areas and state rooms are in need of TLC and deep cleaning. I learned quickly not to look to hard. The staff seem very run down, lacked enthusiasm and really did not seem to enjoy their jobs. It always felt like the bare minimum. Finally the food and drink. ...
This ship needs to be retired. The renovations in the public areas were done very nicely, but there is rust showing everywhere. We had an Aquaclass room on Deck 9 and it was not close to being up to par for a Celebrity ship. The balcony was rusty, furniture was very old, and balcony door barely worked.
Food at the Blu was hit or miss. Definitely a few steps below the Edge class. The ...
The embarcation was bad. We were put in a hot tent and it took four hours to get on the ship. That's the worst and the remaining cruise was almost as bad. The Internet was terrible. It would go off line and required the staff to fix it several times. It was a total waste of money. There's only two restaurants that are complementary. Hoors of operations were not long. Of course the paid ...
This was an awesome experience! Cabin was very clean and the cleaning staff that we had was great. We couldn't have had better staff helping out. I just had a knee replacement and I needed to be able to ice it daily and they were extremely attentive for making sure I had what I needed when I needed. Dining was great in the Grand Dining Room and the specialty dining that we like the best was the ...